Privacy Policy
At Diara, your privacy is our priority. We collect minimal personal data — just enough to process your orders, personalize your experience, and improve our services. We never sell your information and only share it with trusted partners like payment gateways and delivery providers.
Your data is safe with us — protected by encryption and used only with your consent. You can opt out of emails, request data deletion, or manage cookies at any time.
🔗 Read Full Privacy Policy
📧 Questions? Email us at your-email@example.com
1. Introduction
Welcome to Diara. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, make purchases, or communicate with our brand.
By accessing our website, you agree to the practices outlined in this Privacy Policy.
2. Information We Collect
- Personal Information: Your name, email address, phone number, shipping and billing address, and payment details (collected securely via third-party gateways).
- Account Information: Login credentials, preferences, and account history.
- Order History: Details of your past purchases, returns, and interactions.
- Technical & Usage Data: IP address, device type, browser type, operating system, pages visited, and time spent on the site — collected via cookies and analytics tools.
- Marketing Preferences: Your choices regarding promotional communications.
3. How We Use Your Information
- To process, fulfill, and deliver your orders
- To create and manage your customer account
- To respond to your inquiries or support requests
- To send transactional emails (e.g. order confirmations, shipping updates)
- To send marketing emails, offers, or newsletters (only with your consent)
- To improve our website experience, services, and product offerings
- To prevent fraud, misuse, or unauthorized access
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with trusted third parties, only as needed:
- Payment gateways for secure transactions
- Shipping/courier partners for order delivery
- Analytics and marketing tools (e.g. Google Analytics, Meta Pixel)
- Government or legal authorities, if required by applicable law
All third parties are bound by data protection obligations.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes stated in this policy — including legal, accounting, or reporting requirements.
7. Data Security
We implement robust technical and organizational measures to protect your data. This includes:
- HTTPS encryption
- Secure third-party payment processing
- Limited access to personal data within our team
8. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Request restriction or object to processing under certain circumstances
To exercise your rights, contact us at:
📧 Email: [insert customer care email]
📞 Phone: [insert contact number]
9. Cookies Policy
🍪 Cookie Policy
At DIARA, we use cookies to make your browsing experience smooth, secure, and tailored to you — just like our jewellery.
What are cookies?
Cookies are small text files that get stored on your device when you visit a website. They help the site remember things like what’s in your cart, your login details, or your preferences, so you don’t have to re-enter them every time.
Why we use cookies:
- Keep our website working properly (like shopping cart and checkout)
- Understand how you interact with our site (so we can improve your experience)
- Remember your preferences (like language or region)
- Show you relevant offers and updates on other platforms (like Instagram or Google)
Your control, your choice
You can manage or disable cookies at any time through your browser settings. Please note that some features of the website might not work as intended if cookies are turned off.
Third-party cookies
Some cookies come from our trusted partners (like Google Analytics or Meta) to help us with secure payments, traffic insights, and personalized marketing.
Want to know more?
To learn more about how we use your data and cookies, check out our full [Privacy Policy] or reach out to us at [your email].
10. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided data to us, please contact us immediately.
11. Changes to This Policy
We may revise this Privacy Policy periodically. Any changes will be posted here with an updated "Effective Date". Continued use of our site implies acceptance of any updates.
12. Contact Us
For any questions, feedback, or privacy concerns:
Diara – A Kohinoor Jewellers Brand
📍 108, Bhamasha Marg, Near Ostwal Bhawan, Udaipur (RAJ.)
📧 [Insert Email Address]
📞 [Insert Phone Number]
